What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us during online sessions, bookings or group events. Also, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use site analytics to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), purchase history, comments, feedback, product reviews, recommendations, and personal profile. We do not collect financial information as payment is made directly by you via Wix.com's Card Payment tools or using a third-party payment provider such as PayPal.
How do we collect this information?
We collect information during one to one sessions or group events. When you conduct a booking for a service on our website or become a member, we collect the personal information you give such as your name, address and email address. Your personal information will be used for the specific reasons stated below only.
Why do we collect this information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which our business partners or we may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How do we store, retain, use, share and disclose our site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com's data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. We may also store personal information in documents relating to your sessions on the Microsoft 365 platform and is protected by both passwords and Multi-factor Authentication.
General Data Protection Regulations
By agreeing to the terms and conditions at the time of booking, you are consenting to us to processing your personal data, both manually and by electronic means. Your data will be used for the sole purpose of activities related to supporting the services provided by WeeChange. If at any time, should you wish to withdraw consent, for us processing your personal data, please contact Gosia Krysiuk, Founder of WeeChange at email@example.com.
You may be assured that we will treat all personal data confidentially and securely and will not process it other than for a legitimate purpose associated with the service we will provide you. Steps will be taken to ensure that the information is accurate, kept up to date and not kept for longer that is necessary. Measures will be taken to safeguard against unauthorised or unlawful processing and accidental loss or destruction or damage to data.
Questions about your personal information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at firstname.lastname@example.org. Subject to certain exceptions, you are entitled to have access to your personal and sensitive personal data that is held by us. You will not be charged for us supplying you with such data, however, we do reserve the right to apply a ‘reasonable’ fee where requests are deemed excessive. We will respond to your request as soon as possible and within the maximum time frame of 1 month.
How do we communicate with our site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.